Comments on: HelpDesk Pilot Web Based Support Ticketing System

By: jason

February 5, 2009, 7:23 am

does it have reporting? ie what users closed what tickets in a date range? a lot of these apps seem to be missing that.

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By: david

February 5, 2009, 7:46 am

small correction: intuitive

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At first I was excited to see this posting, but i was incredibly disappointed with their licensing costs. Additionally, i haven’t come across too much stuff on webappers that requires coughing up a...

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By: George

February 5, 2009, 11:48 am

Very nice help desk software, thanks for the link. @jason – i just checked the online demo has a lot reports under the statistics tab including some date range filters. you may want to check out.

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By: Max

February 12, 2009, 11:34 pm

There’s always accord5’s trellis desk, which wepappers did talk about. Its free. They’re working on v2 now, so things look good.

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By: Nismoto

February 13, 2009, 1:33 pm

I thought webappers.com hunts the best open source resources for web developers. Why is this in here?

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By: Tyler

February 22, 2009, 6:56 pm

I too wonder why this is on here – it’s not open source, nor is it free.

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By: Gaurav

January 20, 2010, 11:46 pm

Thanks for this. I was just about to purchase helpdesk (Which seems great) Just installing it on my server and will give you some feedback

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By: Maya

July 20, 2010, 2:55 am

what is actually happening while login in client side of ticket and some login,it get stuck and not responding only ticket.php is toogling.what is the reason index page redirection while login is the...

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